Welcome to Business Automations Limited.
Our website address is https://businessautomations.company/.
Business Automations Limited is a UK-focused business automation and technology services company providing CRM setup and optimisation, workflow automation, project management systems, marketing automation, process mapping, systems migration, API integrations and ongoing technical support.
We respect your privacy and are committed to protecting your personal information in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Business Automations Limited is the data controller responsible for personal information collected through its own website and direct business enquiries.
When providing CRM, integration or automation services to clients, we may also process personal information on their behalf. In those circumstances, the client may be the data controller, and we may act as a data processor.
This policy explains how we collect, use, store, share and protect your personal information when you visit our website, contact us or enquire about our services.
We may collect the following personal information when you contact us or submit an enquiry through our website:
Full name
Email address
Telephone or mobile number
Business or company name, where provided
Service requested
CRM, workflow or business automation requirements
Project information and enquiry details
Any additional information you voluntarily provide
We may also process technical information, such as IP addresses, browser information, device information and website activity, where collected through our hosting, security or enabled analytics services.
When providing services to business clients, we may also process customer records, contact details, lead information, workflow data and other information made available through their authorised systems, subject to the applicable service arrangements.
We encourage visitors not to submit sensitive personal information through our general enquiry forms unless it is necessary for their request.
We collect personal information when you:
Complete and submit a contact or consultation request form.
Contact us directly by email or telephone.
Request a quotation or information about our business automation services.
Communicate with us regarding CRM setup, workflow automation, software integrations or other technical projects.
Provide information required for an agreed service or technical support request.
Visit and interact with our website, where relevant technical or cookie-based information is collected.
Our website uses Fluent Forms, a WordPress contact form plugin, to manage customer enquiries.
When you submit a contact form, the information you provide is stored in our WordPress website database and sent to our designated business email account.
Authorised personnel may access this information to review enquiries, respond to requests and manage business communications.
We use personal information for legitimate business purposes, including:
Responding to enquiries and customer requests.
Providing information about our CRM and business automation services.
Preparing quotations and discussing potential automation projects.
Arranging consultations, technical discussions and appointments.
Communicating with existing and prospective clients.
Managing ongoing CRM, workflow automation and systems integration projects.
Providing agreed technical support, maintenance and service improvements.
Maintaining the functionality and security of our website.
Complying with applicable legal and regulatory obligations.
Where we process personal information on behalf of business clients, we do so for the agreed service purposes and in accordance with their authorised instructions and applicable data protection requirements.
We do not sell personal information collected through our website.
We do not use information submitted through our contact forms for unrelated marketing without an appropriate lawful basis and compliance with applicable marketing rules.
Under the UK GDPR, we must have a lawful basis for processing personal information where we act as a data controller.
Depending on the purpose and circumstances, we may rely on the following lawful bases:
Legitimate Interests
We may process personal information to respond to general business enquiries, communicate with prospective clients and manage our business operations, where these interests are not overridden by your rights and freedoms.
Contractual Necessity
We may process information where necessary to take steps at your request before entering into a contract or to fulfil an existing contract.
Legal Obligation
We may process or retain information where necessary to comply with applicable legal requirements.
Consent
Where we rely on consent for specific processing activities, including certain cookies or analytics technologies, you may withdraw your consent at any time.
Where we act as a data processor for a business client, the client is generally responsible for identifying the appropriate lawful basis for its processing activities.
Our website uses Fluent Forms to receive enquiries about our CRM, workflow automation, marketing automation, systems integration and technical support services.
When you submit a form, we process the information you provide to understand your requirements and respond appropriately.
Form submissions are stored within our WordPress website database and sent to our business email account.
We use this information only for relevant business purposes, such as answering enquiries, preparing quotations, arranging consultations, discussing technical requirements and managing client communications.
Our website may use cookies and similar technologies to support website functionality, maintain security, remember preferences and understand how visitors interact with our website.
We use CookieYes to manage cookie preferences and provide visitors with options to accept or reject optional cookies.
Cookies may include:
Strictly Necessary Cookies
These support essential website functionality and security. They do not require consent where they meet the applicable legal exemption.
Analytics Cookies
Where analytics services are enabled, these help us understand website traffic, visitor interactions and the performance of our website.
Functional Cookies
These may remember certain preferences or support additional website features.
Third-Party Cookies
Some enabled third-party services may use cookies or similar technologies to provide their functionality.
Where consent is legally required, the relevant cookies and technologies should not be activated until valid consent has been obtained.
Visitors can manage or withdraw their cookie preferences through the cookie settings controls provided on our website.
Further details about the specific cookies used, their purposes and their duration should be available through our cookie information or CookieYes preferences panel.
Where enabled, our website uses Google Analytics, a web analytics service provided by Google, to help us understand how visitors interact with our website.
Google Analytics may process information about website usage, including pages visited, interactions, approximate location information, device information and other technical data.
We use this information to understand website performance and improve the visitor experience.
Where consent is required, Google Analytics cookies and related tracking technologies are used only after the necessary consent has been obtained.
For more information about Google’s handling of information, please visit:
Personal information submitted through our website forms is stored in our WordPress website database and sent to our designated business email account.
Information may also be included in website backups and processed by our hosting, email and technical service providers.
Where we provide CRM, automation or integration services to clients, relevant information may also be processed within authorised third-party platforms and connected business systems as required to deliver those services.
We take appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, misuse or disclosure.
Access to personal information is restricted to authorised individuals and service providers who require it for legitimate business purposes.
Although we take reasonable security precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
We retain contact form enquiries in our WordPress database and business email records. These records are not currently subject to routine automatic deletion.
We review the need to retain personal information and aim to remove it when it is no longer required for legitimate business or legal purposes.
Where we process information on behalf of business clients, retention and deletion arrangements may be governed by the applicable service agreement and the client’s authorised instructions.
We do not sell personal information collected through our website to third parties.
We may share personal information with trusted service providers where necessary to operate our website and provide our services.
These may include:
Website hosting providers.
Business email service providers.
Website maintenance and technical support providers.
CRM and business automation platform providers, where relevant.
Software integration and cloud service providers, where required.
Analytics providers, where enabled.
Other service providers necessary for our business operations.
We may also disclose personal information where required by law.
Where third parties process personal information on our behalf, we take appropriate steps to ensure suitable data protection arrangements are in place.
When working with client CRM systems or third-party applications, personal information may be transferred between authorised services as part of an agreed integration or automation process.
Under UK data protection law, you may have the right to access, correct or request deletion of your personal information. You may also have rights to restrict or object to processing, request data portability and withdraw consent where applicable.
To exercise your rights regarding information for which we are responsible as a data controller, please contact us using the details provided below. We will respond in accordance with applicable data protection law.
Where we process personal information on behalf of a business client, requests relating to that information may need to be directed to the relevant client acting as the data controller.
We may update this Privacy Policy periodically to reflect changes in our website, business practices, services or applicable legal requirements.
Any updates will be published on this page, together with a revised last updated date.
We encourage visitors to review this policy occasionally to stay informed about how we handle personal information.
If you have questions about this Privacy Policy, how we handle your personal information or wish to exercise your data protection rights, please contact us.
Business Name: Business Automations Limited
Website: https://businessautomations.company/
Email: info@businessautomations.company
Privacy Enquiries: Please contact us using the email address above.
Empowering businesses with intelligent frameworks and seamless digital growth.
© 2026-businessautomations. Website created & managed by CloudLine Media Ltd.
Tell us about your current workflow bottlenecks, and we will design a professional automation strategy.